Access your Medical Record

Under the new General Data Protection Regulations you are able to ask us for all the information we have about you and this is free for you to request.
The new laws though didn’t really think about how this affects NHS organisations and how we also have to check that the information that we share with you will not cause you or others harm.

NHS Rules about sharing full records...
Before we can share information an administrator and then a GP have to check your notes.
If you have a large set of notes this can take days.

A better solution...

Talk to us!
If you are worried about anything to do with your records – please let us know.
Have a think about the specific question or concern that you have.
Talk to our reception team and we can then arrange for you to have a phone call with a manager to talk things through in detail.
We will then be able to search your records for the information that you are concerned about and share this with you.
This will be far faster for you and us

Under GDPR this is called a ‘negotiated subject access request’.

Being Open
We have a policy to be open and transparent and we think that this way of working within the new GDPR law will benefit all of us.

If you want to have more information or see your full records then you will need to complete a series of forms.
Under GPDR we are supposed to provide you with the information within 28 days however if we have a high demand we may breach this requirement as we have limited resources.
If we breach this timeframe we are required to report this to the Information Commissioner's Office.

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